NLY

Legal

Privacy Policy

Last updated: 14 August 2026

1. Who we are

NLY Better Life Course ("NLY", "we", "us") is the operator of this website and the digital program sold through it. We are committed to protecting your personal information and being transparent about what we collect and why.

2. Information we collect

  • Email address — provided when you purchase or create an account. Used to deliver your program and send account communications.
  • Payment information — processed entirely by Shopify. We never receive or store your card details.
  • Usage data — anonymous analytics including pages visited, time on site, and device type. Collected via cookies (see our Cookie Policy).
  • Support messages — any information you voluntarily provide when contacting us.

3. How we use your information

  • To fulfil your purchase and deliver your program file
  • To send account-related emails (sign-in codes, delivery confirmations)
  • To respond to support requests
  • To improve the website based on aggregate usage data
  • To comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Payment processors

Payments are processed by Shopify Inc., which has its own privacy policy governing how your payment information is handled. We receive only a payment confirmation, the order reference, the amount and your email address upon successful payment.

5. Data retention

We retain your email address and purchase record for the duration of your account. You may request deletion at any time by contacting us. Note that we may need to retain certain records for legal or tax compliance purposes for up to 7 years.

6. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. To exercise any of these rights, contact us at the address below. We will respond within 30 days.

7. Cookies

We use cookies for analytics and to remember your cookie preferences. See our Cookie Policy for full details.

8. Security

All data in transit is encrypted via TLS/SSL. We do not store payment details. Access to personal data is limited to authorised personnel only.

9. Changes to this policy

We may update this policy from time to time. Material changes will be communicated by updating the "Last updated" date above. Continued use of the site after changes constitutes acceptance.

10. Contact us

Questions about this policy or your personal data: contact us here or email support@nly.co.